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Support

Questions about your account, a game, a payment, or anything else in Quantum League AI — we're here to help.

Contact us

Email us and we'll get back to you as soon as we can:

support@quantumleagueai.com

Common topics

  • Signing in

    Trouble logging in with email, Google, or Apple? Reset your password from the sign-in screen, or email us if you're still locked out.

  • Joining a team or organization

    Ask your club or league admin for an invite, or search for your organization from the sign-up screen. Join requests need admin approval before you get access.

  • Highlights & video

    Uploaded videos are processed automatically — this usually takes a few minutes. If a video gets stuck in processing, email us with the team name and upload time.

  • Payments & registration

    Registration and subscription payments are handled securely through Stripe. For refunds or billing questions, email us with your organization name.

  • Roles & permissions

    What you can see and do depends on your role (player, coach, admin, guardian) set by your organization. If something looks locked that shouldn't be, check with your org admin first.

  • Luna

    Luna is your private AI analyst inside the app. If Luna gets something wrong or you want to report an issue with an AI-generated highlight or suggestion, email us — we read every report.

Privacy, data, and legal

For questions about your data, deleting your account, or our policies, see our Privacy Policy, Terms of Service, or Trust Center. You can also email privacy@quantumleagueai.com directly for data requests.